Willowbrook Hospice

Mission

This Agency's mission is to be the leading home care and rehabilitation service provider in Tennessee by providing the highest standard of comprehensive health care services through thoroughly trained professional and para-professional staff which:

• Continually exceed our clients expectations
• Represent the best possible value to our customers and the company
• Contribute to the financial viability of the organization
• Insure job satisfaction and security for all our employees

Vision

Our vision is to become the health care organization of choice with a commitment to be the most reputable, responsible and competent health care team in the communities we serve.

Values

We are a caring organization whose first responsibility is to serve our patients by
meeting their needs with competent skills, compassion, privacy and respect.

We value our employees, treating them with utmost dignity and respect, recognizing
their contributions to the organization.

We are committed to observing the highest ethical standards and impeccable
integrity using the team approach.

Our final responsibility is to the future, stressing a dedication to continued learning,
and to utilizing and managing our resources effectively. Our focus toward the future
is to sustain and enhance our services to the community.

Hospice About Us

When a cure is no longer possible, a special kind of care is available which maximizes the quality of life for patients with a limited life expectancy. Hospice provides this special care, assisting both patient and family members to cope with incurable disease during the final journey of life.

Hospice care is primarily provided as an alternative to hospitalization. The hospice program enables families to remain together during this time of crisis with an emphasis on effective symptom management and pain control. Hospice allows the patient to experience a dignified death in their home or place of residence, which may include a nursing home or assisted living facility. An interdisciplinary team of professionals and volunteers makes routine home visits. The goal is to support a patient’s desire to live each day to the fullest and enable him to spend his last days with dignity and comfort.

Hospice care focuses on a coordinated program of palliative care and supportive services designed to meet the unique needs of patients and their families. Hospice neither hastens nor postpones death. The goal of Hospice is to care for you and your family, not to cure the illness.

A medically directed interdisciplinary team of professionals provides hospice services. This team consists of the patient’s physician, the hospice medical director, nurses, hospice aides, social workers, spiritual support counselors, trained volunteers, and speech, physical, and occupational therapists.

Hospice care is designed primarily to provide pain control and symptom management in an environment
which is emotionally, psychosocially, and spiritually supportive. At the center of hospice and palliative care is the belief that each of us has the right to die pain free and with dignity and that our families will receive the
necessary support to allow us to do so.

The hospice team develops a care plan that meets each patient’s individual needs for pain management and symptom control. Hospice is a choice, not a requirement. A patient may choose to withdraw from hospice at any time and retain traditional medical care to seek medical treatments that may become available.

Hospice care focuses on comfort, support, compassion, and dignity. Hospice embraces patients with lifelimiting illness to provide services and programs that can help them live complete and rich lives. These
services also help the patients’ families cope with loss and grief.

With hospice care available, there is no need for pain and symptoms to go unmanaged or for individuals and their families to be without support. To achieve the full benefit of hospice care, we encourage that services begin early in the progression of the terminal illness.

Home Health Available Services

Our team of Healthcare professionals provide individualized care to each patient. Working under the direction of the patients' physician, this qualified group provides a wide range of  services

• Skilled Nursing
• Physical, Occupational and Speech Therapy
• Medical Social Services
• Personal Care in Conjunction with Other Services
• Tele-health

Skilled Nursing:

Nursing care provided by licensed professionals includes:

• patient/caregiver teaching
• diabetic management    
• wound and ostomy care
• restorative nursing
• management of medications
• care coordination with other disciplines

Infusion Therapy Services include:

• Administration of antibiotics and pain control medications
• PICC line care
• Hydration
• All therapies are provided by our team of IV trained nurses

Disease Management Programs:

Willowbrook, the first home care organization in the Middle Tennessee area to implement true disease management protocols, combines the basics of standardized “best practices” with the advantages of technology available with tele-health systems.

Rehabilitative Services:

Our team of physical, occupational and speech therapists provides intensive rehabilitation designed to return the patient to a higher, safer level of functional mobility in the home setting.

Medical Social Services:

Social Services focuses on the social and emotional aspects of illness including counseling, education regarding
advance directives, coordination of community agency support programs and family support.