716-856-7500
346 Delaware Avenue
Buffalo, NY 14202
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WILLCARE

WILLCARE is the premier health care agency for all of your in-home needs.

Mission
Skilled Nursing
Rehab Therapy

Mission

Promoting independence, healing and comfort through quality and compassionate care at home.

Purpose

To be the leading provider of care management and clinical services for skilled nursing, rehabilitation therapies, personal and supportive care at home in partnership with our health care community.

Philosophy

Building and embracing an employee-focused organization inspires trust, innovation, learning, respect and compassion. A work environment that instills a desire to serve others drives the quality of our services. Building Lasting Unforgettable Experiences, one customer at a time.

Core Values

Integrity

Excellence

Respect

Patient Focus

Leadership

Accountability

Skilled Nursing

There’s nothing more reassuring than knowing a registered and licensed nurse is just a phone call away, 24/7. This is what WILLCARE offers to all of its patients – round-the-clock personal attention to manage chronic conditions, regain abilities for daily life or restore self-sufficiency. Our professional skilled nursing services include:

Experienced registered nurses and licensed practical nurses
Prompt 24-hour, seven-day service
Rehabilitation therapies from licensed physical, occupational and speech therapists
Certified home health aide service
Medical social work
Nutrition
Case management, medical supplies and equipment
Wound care
Infusion therapy
Behavioral health
Medication administration
Diabetes management
Fall prevention program
HelpLink emergency response system
Telehealth monitoring

Rehabilitation Therapy

When patients are in need of rehab, they turn to WILLCARE’s licensed therapists, who evaluate and implement therapy programs based on individual needs. They teach the patient to adjust to the illness or injury, provide instruction in the use of the therapeutic equipment and develop exercise programs. Special consideration is given to lowering the risk of falls and to home safety, support and planning.

Physical Therapy

Licensed physical therapists treat patients with neuromuscular and/or musculoskeletal disabilities, and emphasize quality of life through prevention of disability. Instruction in the use of assistive devices and development of exercise programs helps achieve the maximum level of functional independence. Wound treatment modalities, including electrical stimulation, conservative sharp debridement and pulse lavage are also provided. Pain management utilizing T.E.N.S. units with electrical stimulation is incorporated when necessary.

Occupational Therapy

Registered occupational therapists evaluate and treat physical and psychosocial dysfunctions, emphasizing quality of life through prevention of disability. By recovering physically, patients minimize and prevent deformity, muscle atrophy, response to pain and impairment in social relationships. Assistive devices and task modifications are also utilized to compensate for the disability.

Speech/Language Pathology

Experienced speech/language pathologists treat patients who demonstrate disorders of human communication, changes in speech patterns and swallowing. Treatment methods include proper production of speech sounds, proper control of vocal and respiratory system for voice production, and learning language and speech skills through word recall and comprehension. Typically, patients have experienced a CVA, tracheostomy, laryngectomy or neuromuscular disease.

Medical Social Work

Masters-prepared social workers provide counseling and access to community resources when social or emotional concerns impede the effective implementation of the care plan. They also address issues involving adjustment to the current situation, interpersonal problems, housing, finances and caregiver concerns.

Nutrition Counseling

The services of a registered dietician are available to assist patients in planning and understanding proper diet and intake requirements to promote optimal nutrition.

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