Synergy HomeCare

About Synergy HomeCare

Every year thousands of people like you realize they need help. They need a helping hand taking care of an elderly parent or convalescing family member, or keeping up with the burden of being a family caregiver. Synergy HomeCare, a non-medical home care agency - as opposed to a "home health care” agency - was founded in 1999 to provide much needed respite and personal care, as well as compassion and companionship for the elderly, or those recovering from illness, surgery, or childbirth and the disabled.

We take great pride in and have great passion for the work that we do—and we only hire caregivers who share our deep-rooted commitment to compassionate, attentive care. All of our caregivers go through a careful interviewing process, national background check, and training program before they go into your home.

Because your needs are unique to your situation, we customize your care plan to fit your needs. Whether you're caring for an Alzheimer’s patient or your elderly parents, or are a new mother or recovering from surgery, Synergy HomeCare can help you find a compassionate, dependable caregiver to lend a hand. With our careTEAM approach, you can participate in the care of your loved ones no matter how far away you live via the internet.

Our Mission

To remain the premier provider of home care services within the industry by continually striving to offer our clients the highest quality of life and independence attainable.  Our success starts by treating each of our clients and caregivers with the dignity and respect they deserve.

Our Vision

Independence is important to everyone regardless of age. For your parents, living at home and participating in the community brings a sense of self-worth, pride and accomplishment. When illness, disease or injury strikes your loved ones, your lifestyle may need to change temporarily or permanently to accommodate for changing needs. Sometimes the difference between your family member staying at home or moving into an assisted living facility comes down to whether caring and compassionate assistance can be found to help with daily tasks like house cleaning, errands and meal preparation.

Synergy HomeCare is committed to providing the highest quality non-medical home care services and treating all clients, of all ages, with dignity and respect.

Companionship Services

Emotional Care, Quality of Life

If you’ve been taking care of your own aging parent, or family member, you understand how important the emotional care is to their overall health and happiness. At Synergy HomeCare, we make companionship a central and integral part of our in-home caregiver services.

Having a friendly, caring helper around the house, not just doing the dishes or tidying up after breakfast, but providing laughter and a sympathetic ear as well, can really work wonders for a senior parent or recovering family member – we know, because we’ve seen it happen in our own homes and in our clients' homes as well.

Below is just a partial list of the kinds of companionship services we can offer your parent or family member of any age. Call us to discuss any of these in greater detail. We are looking forward to talking with you.

Core Services

• Friendly and Supportive Conversation
• Medication Reminders and Safety
• Standby Assistance With Morning and Evening Routines
• Plan and Encourage Social Activities
• Incidental Transportation
• Schedule Planning and Assistance
• Encourage Light Exercise
• Encourage Active Thinking
• Assist With Menu Planning
• Assist With and Motivate Meal Preparation
• Assistance With Light Gardening
• Alzheimer's and Dementia Care (Memory Care)

Supplemental Services

These services are typically provided in conjunction with companionship services:

• Errand Services
• Light Housekeeping
• Complete Meal Preparation
• Kitchen Cleaning and Organization
• Bathroom Cleaning and Organization
• Laundry and Ironing
• Change Linens

Health Care Providers

The careteam approach we embrace at Synergy HomeCare extends beyond our own caregivers and staff, including the families we serve as well as the other organizations and individuals dedicated to preserving our client’s emotional and physical well-being.

Skilled Nursing Facilities with Rehab

Synergy HomeCare caregivers work closely with Skilled Nursing Facilities to ensure a smooth transition back to home living after a short-term stay. Having an experienced, dependable caregiver available to receive and follow instructions regarding safety, therapy techniques, medication usage, skin care, home environment safety, disease process, and accessing community resources, can be the difference in a successful recovery.

Home Health Agencies

For home health agency nurses, teaming up with a Synergy HomeCare caregiver can be a major advantage, supplying emotional care and homemaking services to patients who lack the ability to care for themselves or a dedicated caregiver at home. Working together, Synergy HomeCare and home health agencies can provide comprehensive care, ensuring a better outcome for the patient – and even after home health services have been discontinued, a Synergy HomeCare caregiver can stay behind, maintaining a safe, healthy environment.

Hospices

We’re proud to be working with all types of hospices; for profit, non-profit, independent and national hospice companies, across the country. Hospice care is a philosophy; it is unlike any other kind of care and calls for a certain kind of caregiver, and a certain kind of sensitive expertise, paying equal attention to both the patient and the family. When we work with a hospice, our experienced Synergy HomeCare caregivers make sure we understand the hospice’s policies and procedures, helping to foster seamless communication and a holistic team approach to providing emotional care. Whether we’re providing in-home services to augment the schedules of hospice team members, offering respite and homemaking services for stressed out family members or a bereaved spouse, or even coordinating safe transportation for patients who aren’t homebound, a Synergy HomeCare caregiver is the perfect accompaniment to compassionate hospice care.

Hospitals

Synergy HomeCare caregivers are working with a wide range of hospitals to provide patient-centric care to thousands of families nationwide. From highly specialized medical centers to general hospitals that offer a full range of patient services, non-profit or for-profit, trauma centers and teaching hospitals – Synergy HomeCare works carefully with each hospital to provide patient-based emotional and physical care.

Our caregivers are often called in while the patient is still in the hospital, providing “sitter” services for patients at risk for falls, wandering or confusion, or who simply desire a caring companion to stay nearby.

Care continues after discharge with a Synergy HomeCare caregiver providing transitional care, ensuring that the patient is successfully and safely established in his or her own home again. Working hand-in-hand with other in-home services, an attentive, dependable caregiver at home can sometimes mean the difference between a successful, long-term recovery or a rapid and expensive readmission. Our caregivers have also helped with emergency room patients who are not admitted to the hospital but still require support to stay safely at home.

Synergy HomeCare careteams can also be found working with other hospital departments, outpatient programs, specialty clinics, hospital-based palliative care programs and more –  all working with Synergy HomeCare to provide a true continuum of care for their patients.

Physicians

We have the privilege of working with many Primary Care Physicians, Specialists, and Specialty Clinics to ensure patients’ continued care in their home setting. Our caregivers implement doctor prescribed care plans by ensuring medication compliance and promoting a healthy lifestyle through nutrition and exercise. Synergy HomeCare’s experienced careTEAM is there to ensure safety and assist with daily activities such as moving from bed, walking around, preparing meals, shopping, and light housework. Having a trained, attentive caregiver can mean the difference between a non-compliant patient who is difficult to manage and one who can remain independent while working towards a well-structured recovery.

Long Term Care Insurance, Workers Compensation Insurance, and Employee Assistance Programs

As we’ve grown into a national organization, Synergy HomeCare has established national contracts with some of the largest organizations in the extended Health Care industry. We are recognized as a nationwide Preferred Provider in the Long Term Care Insurance and Workers Compensation Insurance industries, in addition to being a Priority Partner for the largest Employee Assistance Program in the nation. Moreover, we are contracted as the top provider for non-medical backup care from child/family care to senior care. With our growing national presence and reputation as an industry-leader, Synergy HomeCare continues to receive invitations to join the top provider networks across the country.

Assisted Living Facilities & Independent Living Facilities

As assisted living facilities and independent living facilities begin taking on more patients with greater needs, the line between these kinds of facilities and nursing homes has become blurred. The services required for patients to have a full and beneficial experience are more than what are generally offered at assisted living facilities and independent living facilities. That’s where Synergy HomeCare comes in.  Synergy HomeCare has enhanced the lives of many seniors who stay at assisted living facilities and independent living facilities by providing additional service and friendship beyond what their facilities usually offer. We also offer service to those who are on a waiting list for an assisted living facility or independent living facility, helping to ensure a smooth transition. Because of Synergy HomeCare’s flexibility to work with assisted living facilities and independent living facilities for the sole benefit of our patients, we’ve become an industry leader in personal care.

Specialized Advisors and Senior Advocates

The goal of most families of seniors is to maintain and ensure the right balance of independence and support. This almost always calls for specialized planning and advice on care management, late-life financial planning and elder law.

These different aspects of effective senior planning usually come from different expert advisors. Synergy HomeCare has a highly valued history of working appropriately and effectively with the full range of professional advisors that seniors’ families trust and rely upon as unbiased advocates of their interests.

Geriatric Care Managers

A Geriatric Care Manager (GCM) is a specialist who helps families caring for older relatives. The Geriatric Care Manager is trained and experienced in any of several fields, including nursing, gerontology, social work, or psychology, with a focus related to aging and elder care.  GCMs assess and identify problems and provide solutions which may include help selecting and arranging in-home care services.  Synergy HomeCare is proud of its relationships with many of the best GCM organizations across the country and its stellar reputation for providing quality senior care services.

Skilled Nursing Facilities with Rehab or Subacute Rehab

Sometimes patients, especially seniors, are discharged from the hospital needing temporary skilled nursing care or rehabilitation – perhaps caused by a fall and a broken hip – before returning home or to a residential facility. They will go to a sub acute rehab or Skilled Nursing Facility Rehab. After a one-or-two-month Nursing Home stay, the senior may be able to return home and continue receiving some services such as physical therapy along with home care services.  Synergy HomeCare will help with that transition from rehab to home and provide the home care services needed to keep your family member on the road to a safe recovery.

Home Health Care

Home health care – or “skilled nursing” – is not intended to provide the same services as non-medical home care. As a result, Synergy HomeCare works with home health agencies and their patients to complement each other’s services providing comprehensive care and continuing where home health leaves off.

Home health care is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury. People often receive home health care services following a hospitalization.

All Medicare beneficiaries can receive home health care benefits. However, to get Medicare home health care:

   Your doctor must decide that you need medical care in your home, and make a plan for your care at home.

   You must need at least one of the following:

• Intermittent (and not full time) skilled nursing care
• Physical therapy
• Speech language pathology services
• You must be homebound. This means that you are normally unable to leave home. Being homebound means that leaving home is a major effort. When you leave home, it must be infrequent, for a short time, or to get medical care.
• The home health agency caring for you must be approved by the Medicare program.

If you meet all four of the above conditions for home health care, Medicare will cover:

• Skilled nursing care on a part time or intermittent basis.
• Home health aide services on a part- time or intermittent basis and only when you are also getting skilled care therapy.
• Physical therapy, speech language pathology services, and occupational therapy for as long as your doctor says you need it.
• Medical social services to help you with social and emotional concerns you have related to your illness.
• Certain medical supplies, but not drugs or prescriptions.
• Certain pieces of medical equipment, such as a wheelchair or walker.

Medicare will cover any of these kinds of therapy for as long as you are eligible and your doctor continues to say you need them.

Continuing Care Retirement Communities

Synergy HomeCare works in Continuing Care Retirement Communities (CCRCs) throughout the United States. CCRCs provide independent living, housing-with-services, and nursing home care in one location, enabling seniors to remain in a familiar setting as they grow older. Many seniors enter a continuing care community while they are healthy and active, knowing they will be able to stay in the same community and receive nursing home care should this become necessary. If a senior requires nursing home care for a while and then becomes well enough to again live independently, they can move back to an independent living arrangement without leaving the continuing care community.

This need for flexible services is a perfect match for the “No Contracts, Just Care” philosophy of Synergy HomeCare.  It is a priority for our caregiver relationships to stay strong and consistent through changing needs.

Healthcare Professionals and Recognizing When Parents Need Help

It is not always easy to recognize when aging parents need help. The AARP suggests that you and your family discuss the well-being and safety of aging family members. Be sure to include your parents’ doctor(s) in these discussions.

If you feel that additional assessments are necessary, some hospitals, clinics, agencies on aging, and certain health professionals known as geriatric care managers can provide a “geriatric assessment” – a thorough evaluation of a person’s physical, mental, environmental, and in some cases, financial and legal needs. This assessment can also identify risks to the aging person’s wellbeing, providing recommendations to reduce those risks, and suggestions on where to go to for support.  More important, it can help the health professional(s) determine your parents’ ability to remain independent.

Synergy HomeCare is privileged to work with the health care professionals that provide services and support to families like yours.