Elderlink Home Care, Inc.

About Elderlink Home Care

Elderlink is dedicated to providing quality, affordable in-home care. Our goal is to improve the quality of life for our clients while allowing them to stay in the familiar surroundings of their own homes.

Elderlink Home Care has been serving metro Denver since 1988. We have earned an excellent reputation because of our competent, caring caregivers and our exceptionally high standards for customer service.

Elderlink is a proud member of the Better Business Bureau, the Private Care Association, Inc. , Connections Unlimited, The Adams County Aging Network, the National Federation of Independent Business, The East Coalition for Senior Services, The Southwest Coalition on Aging and the Private Care Association of Colorado.

Elderlink Home Care, Inc. is a home care placement agency. We refer non-medical home care providers. If a time should come when our agency can no longer meet the needs of a client, we will give notice that our services are no longer adequate. We are dedicated to helping our clients stay in the comfort of their own homes for as long as possible.

Elderlink Home Care, Inc. is locally owned and operated.

Services Provided by Elderlink

Elderlink is a homecare placement agency. Our goal is to match qualified caregivers with people in need of in-home care. Elderlink provides continuous monitoring of the situation to ensure uninterrupted quality care and to minimize problems for the client and family. Because we recognize that a change of companions can be disruptive for clients, Elderlink makes every effort to keep compatible caregivers consistently assigned to each client. We serve our clients in the following ways:

Screening of caregivers

• We locate and select competent persons who wish to provide this type of care.
• We do criminal background investigations and driving record checks on all applicants.
• We conduct thorough reference checks and interviews.

Initial placement of caregivers and ongoing monitoring of the situation

• Understand the needs of each new client by using information given to us by a responsible party for the client. This is done either by a home visit or a phone consultation.
• Match client’s needs, preferences, and personality with available caregivers.
• Arrange interviews for the client and/or family with potential caregivers when time permits.
• Coordinate with the caregivers so the client has the schedule of care they requested.
• Provide a replacement caregiver to the best of our ability in the event an illness or emergency requires the assigned caregiver to be absent.
• Adjust the caregiver schedule to the changing needs of the client.
• Represent clients or family if situations arise which they find difficult to negotiate with a caregiver.
• We make every effort to place caregivers that the client feels are competent and compatible. The client’s satisfaction and safety are our primary concern. If a placement is not meeting the expectations of the client or of family members, changes are made promptly.

Keeping responsible parties informed

• Communicate regularly with concerned family members by phone, mail, e-mail or fax.

Support to the caregiver

• Because the caregivers are usually quite isolated from people other than their client, they need support, counsel and a willing ear from time to time in order to continue to do their job well. As your agent, Elderlink offers this support to the caregivers both through home visits and by phone. We facilitate communication between caregivers, making for a smoother transition when change of personnel occurs.

Nurse visits

• Elderlink is able to schedule and coordinate visits with a registered nurse at your request. Our registered nurse is able to do things such as draw blood, monitor and set-up medications, care for open wounds, coordinate and attend doctor appointments and provide information and feed-back to family members. Nurse visits cost $75 an hour. After one hour, time is billed in 15 minute increments. Our nurse has almost 30 years of experience and works extensively with seniors.

Handyman services

• In addition to being your most trusted resource for quality homecare, Elderlink also provides most kinds of handyman services. Our handyman provides a variety of services such as moving furniture, home organization & upkeep, yard work/maintenance, grab bar, railing and ramp installation, electronics & computer assistance and much more! Our handyman is reliable, skilled, bonded and fully insured. Handyman service rates vary and are extremely competitive!

Services Provided by the Caregiver

The caregivers perform the appropriate services with instructions from the client or the client’s family. Caregivers endeavor to perform their duties with sensitivity and respect in the hopes of enriching the lives of their client.

• Personal Care – assistance with bathing, dressing, oral hygiene, toileting and grooming.
• Transfer Assistance – help getting up or down, in and out of bed,etc.
• Light Housekeeping - keeping the kitchen and bathrooms clean, laundry, ironing, changing bed linens, sweeping and dusting. Caregivers strive to maintain a clean, safe and orderly living environment. Caregivers are not expected to do heavy housework such as cleaning windows, stoves, refrigerators, or other household chores that have accumulated prior to placement. Caregivers are not expected to do yard work such as mowing, raking leaves or shoveling snow.
• Meal Planning and Preparation – Caregivers will plan and prepare meals paying attention to the client’s dietary needs and preferences.
• Medication Reminders – medications must be set up by a nurse or family member in a pill box. Our Caregivers are not allowed to dispense medication out of a pharmaceutical container.
• Transportation and Errands – Caregivers can provide transportation to doctor appointments, hair appointments and/or recreational activities. They can also do errands such as grocery shopping or picking up medications.
• Social Support and Companionship – includes respect for the client’s interests, honoring their need for privacy, a willingness to listen and sensitivity to the client’s feelings and concerns. Caregivers will provide social interaction and encouragement to participate in appropriate activities and exercise.

Additional tasks may be performed by the caregiver when arrangements are made and agreed to by both parties.

Caregivers

Elderlink caregivers are mature, capable persons who enjoy the opportunity to use their skills and experiences to contribute to the welfare of their client.

Elderlink looks for people with compassion and a genuine interest in working with the elderly.

Our caregivers range in age from people in their 20′s to people in their 70′s.

Because Elderlink is a non-medical agency, our caregivers are not required to have any professional training. We look for caregivers with the skills and experience that match the needs of each individual client.

All caregivers referred by Elderlink are carefully screened and fully insured.